1. Eligibility for Returns
We accept returns only under the following conditions:
- The item received is damaged or defective.
- The item received is incorrect.
- The issue is reported within 24 hours of delivery.
2. Return Process
- To initiate a return, contact us within 24 hours of receiving the item.
- Provide clear photos or videos of the damaged or incorrect product.
- The item must be unused, in its original packaging, and in the same condition as received.
3. Refund Policy
- Refunds will be processed only after the returned item is inspected and approved.
- Refunds will be provided in cash upon return pickup or through another agreed method.
- No refunds will be issued for items that are used, damaged by the customer, or not reported within the required timeframe.
4. Changes to This Policy
We reserve the right to update or modify this policy at any time without prior notice.
For any questions or concerns regarding returns and refunds, please contact us at [email protected].